Administrative Team

Joe Pino is an experienced operations executive who has led the delivery of contract services and has been accountable for client retention, growth, clinical and operational goals across the country. Joe previously held leadership positions at several hospital and healthcare organization in Tennessee and Florida.

Joe was named President and Chief Operating Officer of ChanceLight Education in 2020.

Joe holds both a Bachelor of Science in Business Administration degree and a Master of Health Administration degree from the University of Florida.

Sue Leuser has been a member of the Ombudsman team since 1999. She has held several management positions at Ombudsman, including director, regional manager and assistant director of center operations. In 2008, Sue was promoted to vice president of center operations, with responsibility for providing leadership, quality assurance, managerial and administrative support to all regions and centers. In 2020, Sue was promoted again to Senior Vice President.

Sue also leads the accreditation process for Ombudsman learning centers. She earned a bachelor’s degree in education from the Pennsylvania State University and holds a certificate as a school improvement specialist.

Audry Blinstrup has served in various roles in education for 28 years. She has been a Student Recruiter and Financial Aid Officer for Career Schools, School Manager for Pivot Point International, Senior Class Tam Lead and Senior English lead Teacher in traditional college prep high schools and Assistant Principal of Ombudsman Chicago South.

Audry holds a Bachelor of Arts in English Literature, a Masters of Arts in English Literature, a Master of Education in Educational Leadership, and an Illinois Teaching Certification (Type 09); Secondary Education. In addition, Audry served her country from 1985 – 1988 in the United States Air Force as a Ground Radio Operator. In her role at Ombudsman Chicago South, Audry is responsible for leadership development for all staff member who share the responsibility of improving student academic achievement. She excels in mentoring staff in their various roles at the campus through growth and development meetings, professional development classes, and by modeling her expectations.

James Kendall, Coordinator of Compliance, is a proven educator with nearly 25 years of experience. He is committed to student growth, development, and academic excellence for all students. James has worked with students in grades K-12 and focuses on top academic performance and high standards of operation. James has demonstrated success in development of key support services and instructional programs focused on academic improvement, strategic reform and student achievement.

James holds a Bachelor of Science in elementary Education with a minor in Reading from Ball State University, and a Master of Arts in Educational Administration from Governors State University with certifications in Education, Administration and Reading Recovery.